🚚 Delivery Information • Clear, simple, no stress

Delivery that actually makes sense

We’ll always keep you informed — and we’ll help you avoid the biggest mistake people make: ordering something that won’t fit through the hall or stairs. If you want the quickest answer on timing, access or delivery cost, WhatsApp us your item/range and delivery area.

WhatsApp delivery support Call +353 85 181 2451 Email
✅ Ireland delivery ✅ Access checks ✅ Clear communication ✅ Help before you buy
Fastest way to avoid problems: WhatsApp a quick photo of your hallway/stairs plus door width and we’ll guide you.

How delivery works (step-by-step)

This is exactly what happens from order to arrival.

1

Order confirmation

We confirm your item/range, colour/variant, configuration (e.g. left/right corner), and delivery area details.

2

Access check (recommended)

We strongly recommend checking door widths, stairs and tight turns — especially for corner sofas, 3-seaters and beds.

3

Scheduling

We confirm a delivery window as soon as it’s available. If you have a preferred day, tell us early and we’ll do our best to accommodate.

4

Delivery day

Have access cleared and someone available to receive the item. If there are access challenges, flag them in advance.

5

Inspection & aftercare

Check your item on arrival. If anything looks wrong, contact us immediately with photos and we’ll sort it quickly.

The essentials (please read)

  • Measure access: doors, halls, stairs, turns
  • Clear the route: remove obstacles and protect corners if needed
  • Be available: someone must be there to receive delivery
  • Check on arrival: inspect the item before disposing of packaging
  • Message fast if issues: photos + details helps us resolve quickly
If you’re moving house or renovating, tell us your timeline — we’ll advise what’s realistic.

Access & measurements guide

These quick checks prevent 99% of delivery headaches.

  • Front door width (narrow doors are common)
  • Hallway width and any tight corners
  • Stairs: width, landing space, and turning angle
  • Lift access (apartments): lift size + corridor turns
  • Parking / access: if there are restrictions, tell us
Not sure? Send a photo + rough measurements on WhatsApp and we’ll help you.

Delivery windows & communication

  • Delivery timing depends on the specific range and availability.
  • We confirm the realistic window once your item is secured and scheduled.
  • If you need a specific day (work, childcare, etc.), tell us early.
  • Rural locations may have different routing options — we’ll advise.
The best way to get a quick confirmation is WhatsApp: item/range + delivery area + any access notes.

Assembly & setup

What to expect when your item arrives.

  • Corner sofas often arrive in sections and connect together.
  • Beds may require standard assembly depending on the model.
  • Tech-feature seating may include power leads for lights/charging etc. (model dependent).
If you’re ordering a large corner, check your space and access first — we’ll help you confirm it.

Powered / tech-feature furniture

Some seating includes features like LED lighting, USB/USB-C charging, wireless charging pads, console storage, or audio options (model dependent).

  • Always follow the model guidance for powered features.
  • Confirm your spec with us before purchase — we’ll tell you what’s included.
  • Placement: ensure a safe power point nearby if the model requires it.

If there’s an issue on delivery

We handle issues quickly — here’s how to make it painless.

  • Contact us immediately via WhatsApp or email.
  • Send photos of the issue and the packaging (if relevant).
  • Include: your name, delivery area, item/range, and what happened.
  • Keep packaging where possible until you’re fully satisfied.

Copy/paste message for WhatsApp

Open WhatsApp Email support

Changes, cancellations & returns

If you need to change something, contact us as soon as possible and we’ll guide you.

  • Order changes: sooner is always better (colour/size/config).
  • Cancellations: depend on order stage and supplier arrangements.
  • Returns: if something isn’t right, message us immediately and we’ll advise on the correct next step.
The fastest route to a clean outcome is quick contact + clear photos/details if applicable.

Delivery FAQs

Do you deliver across Ireland?
Yes — tell us your delivery area and we’ll confirm the options available for your location.
Can you deliver to apartments / upstairs?
Often yes, but access matters. Send your lift size (if any), corridor width, stairs width, and any tight turns. A quick photo helps massively.
What’s the biggest reason deliveries fail?
Access — doors and stair turns. A quick check before ordering prevents nearly all problems.
Do you assemble sofas or beds?
Many sofas are sectional and connect easily; bed assembly depends on the model. Ask us when ordering and we’ll tell you what to expect.
Do you remove old furniture?
This can vary depending on delivery arrangements. If you need removal, tell us at quote stage and we’ll confirm what’s possible.
What if I need a specific day/time?
Tell us early and we’ll do our best to align scheduling. Some routes are fixed, but we’ll always try to accommodate where possible.
What should I check when my item arrives?
Check for obvious damage, confirm you received the correct configuration/colour, and contact us immediately if something is wrong.
If you’re unsure about anything at all — WhatsApp is fastest: +353 85 181 2451. Email: info@fortunatebedsandsofas.com.